Legacy System Modernization Tracker

Tracking 7 active modernization projects across New York State agencies

4 of 7 Projects At Risk or Delayed

Multiple Comptroller audits have identified critical legacy system failures including the DMV 5-day statewide shutdown, DOL unemployment system vulnerabilities, NG911 deployment delays, and 17,887 untracked IT devices. FY2027 capital appropriation: $130.7Mwith a simultaneous $50M reduction in ITS operating funds.

Total Budget

$1.2B

$368.4M spent (30%)

Avg. Completion

31%

across 7 projects

Avg. System Age

32 yrs

for systems being replaced

Open Audit Findings

requiring response

Active Projects

DMV Core System Modernization

At Risk

DMV · Development phase · Replacing 60-year-old system

32%

complete

Migration of 30M records from 60-year-old mainframe systems. Phase 1 (Feb 2026) required 5-day statewide shutdown. Phase 2 targets full cloud migration by 2028.

Budget

$28.5Mof $85.0M

34% of budget consumed

Timeline

Jun 1, 2024Dec 31, 2028

Milestones

Project initiation & vendor selectionJun 1, 2024

Phase 1: Data migration designJun 30, 2025

Phase 1: 30M record migration (5-day shutdown)Feb 15, 2026

Phase 1: Post-migration validationJun 30, 2026

Phase 2: Cloud architecture designJan 15, 2027

Phase 2: Full modernization deploymentDec 31, 2028

Risk Factors

5-day shutdown caused statewide service disruption30M records at risk during migrationPhase 2 timeline depends on Phase 1 validation

Unemployment Insurance System Modernization

At Risk

DOL · Development phase · Replacing 40-year-old system

48%

complete

Replacing the COBOL-based unemployment insurance system that nearly collapsed during COVID. 4-year modernization plan is halfway through. Processing 500K+ claims/year.

Budget

$62.4Mof $120.0M

52% of budget consumed

Timeline

Jan 1, 2023Jun 30, 2027

Milestones

Requirements & architectureJun 30, 2023

Core claims processing moduleJun 30, 2024

Self-service portal (Phase 1)Mar 31, 2025

Fraud detection integrationDec 31, 2025

Legacy system decommissionDec 31, 2026

Full platform launchJun 30, 2027

Open Audit Findings

Federal DOL Compliance Review

System does not meet UIPL 16-21 timeliness requirements for initial determinations

Response due: Sep 30, 2026 (194 days)

Risk Factors

COVID exposed single-point-of-failure architectureMust maintain parallel operations during migrationFederal compliance deadline pressure

Next-Generation 911 (NG911) Rollout

Delayed

DHSES · Deployment phase · Replacing 25-year-old system

38%

complete

Statewide transition from analog to IP-based 911 infrastructure. Comptroller found rollout is years behind schedule with significant communication failures between DHSES and counties.

Budget

$94.0Mof $200.0M

47% of budget consumed

Timeline

Jan 1, 2020Dec 31, 2027

Milestones

NG911 architecture designDec 31, 2020

Core ESInet deploymentJun 30, 2022

Phase 1: Metro area PSAPs (NYC, Long Island)Jun 30, 2024

Phase 2: Suburban countiesDec 31, 2025

Phase 3: Rural countiesDec 31, 2026

Statewide text-to-911 capabilityJun 30, 2027

Full NG911 operationalDec 31, 2027

Open Audit Findings

OSC Audit 2025-S-8

NG911 rollout is years behind schedule. DHSES failed to communicate timeline changes to county PSAPs. Some counties still cannot receive text-to-911.

Response due: Jun 30, 2026 (102 days)

Risk Factors

62 counties at different stages of readinessCommunication breakdown with county stakeholdersAnalog-to-IP transition requires coordinated cutoverPublic safety risk during transition gaps

ConnectALL Broadband Expansion

On Track

ITS · Deployment phase

22%

complete

NYS broadband deployment using $636M+ in BEAD funding to 11 ISPs plus $36M municipal infrastructure program. NTIA approved final deployment plan December 2025.

Budget

$134.4Mof $672.0M

20% of budget consumed

Timeline

Jan 1, 2024Dec 31, 2028

Milestones

BEAD initial proposal submissionMar 31, 2024

NTIA Volume II proposalJun 30, 2025

NTIA final approvalDec 15, 2025

ISP subgrant awards (11 providers)Mar 31, 2026

Municipal infrastructure program launchJun 30, 2026

Phase 1 deployment complete (50% coverage)Jun 30, 2027

Full deploymentDec 31, 2028

Risk Factors

Supply chain delays for fiber materialsPole attachment disputes with utilitiesRural terrain increases deployment costsDigital equity targets for underserved communities

Tax Processing Platform Modernization

On Track

DTF · Development phase · Replacing 35-year-old system

35%

complete

Modernizing the integrated tax system from COBOL mainframe to cloud-native platform. Processes $100B+ in annual state revenue.

Budget

$33.3Mof $95.0M

35% of budget consumed

Timeline

Jul 1, 2023Jun 30, 2028

Milestones

Platform assessment & vendor selectionMar 31, 2024

Cloud infrastructure setupDec 31, 2024

Personal income tax moduleDec 31, 2025

Corporate & sales tax modulesDec 31, 2026

Taxpayer self-service portalJun 30, 2027

Legacy decommissionJun 30, 2028

Risk Factors

Must maintain continuous revenue processing during migrationTax season freeze periods limit deployment windows$100B+ in annual revenue at stake

Health Data Exchange Modernization

On Track

DOH · Development phase · Replacing 18-year-old system

28%

complete

Replacing the Statewide Health Information Network (SHIN-NY) backend with FHIR-compliant infrastructure to support interoperability mandates.

Budget

$13.5Mof $45.0M

30% of budget consumed

Timeline

Jan 1, 2024Jun 30, 2027

Milestones

FHIR architecture designJun 30, 2024

API gateway deploymentMar 31, 2025

Hospital network integration (Phase 1)Dec 31, 2025

Community health center integrationSep 30, 2026

Full SHIN-NY replacementJun 30, 2027

Risk Factors

HIPAA compliance during migration350+ participating organizationsFederal CMS deadlines

ITS Asset Management System

At Risk

ITS · Procurement phase · Replacing 15-year-old system

15%

complete

New asset tracking system after Comptroller found 17,887 unaccounted devices across 108 agencies and 88 stockrooms.

Budget

$2.4Mof $12.0M

20% of budget consumed

Timeline

Jun 1, 2025Dec 31, 2026

Milestones

Physical inventory auditSep 30, 2025

RFP for asset management platformJan 31, 2026

Vendor selection & contractApr 30, 2026

Pilot deployment (10 agencies)Aug 31, 2026

Full rollout (108 agencies)Dec 31, 2026

Open Audit Findings

OSC Audit 2025-S-2

ITS cannot account for 17,887 devices across 108 agencies. Found 36 pallets of laptops unattended. Was about to destroy $530K-$660K of working equipment.

Response due: Jun 30, 2026 (102 days)

Risk Factors

88 stockrooms across the stateUnsecured hard drives with potentially confidential dataResistance from agency IT staffBudget constraints ($50M ITS cut)

System Age Overview

years old

DMV

DMV Core System Modernization

years old

DOL

Unemployment Insurance System Modernization

years old

DTF

Tax Processing Platform Modernization

years old

DHSES

Next-Generation 911 (NG911) Rollout

years old

DOH

Health Data Exchange Modernization

years old

ITS

ITS Asset Management System

Data shown is for demonstration purposes. Project details based on public Comptroller audit reports, budget documents, and press releases.